Step 3: Damages & Property Damages

Step 3 captures the story of what happened: a written description, a hand-drawn sketch, and any damage to property beyond the vehicles.

Accident description

1. In the text area, describe what happened in your own words. Write clearly and include key details: what direction were you driving, what did the other party do, how did the collision occur.
2. This is a required field, so be as specific as you can.

Accident sketch

3. Tap the drawing button to open a sketch canvas.
4. Use your finger to draw how the accident happened. Show the positions of the vehicles, the direction of travel, road layout, traffic signs, etc. Think of it like a simple bird's-eye view of the scene.
5. If you make a mistake, tap undo to remove the last stroke, or clear to start over.
6. When satisfied, tap save to keep the drawing. You'll see a preview.
7. If you need to redo the drawing later, you can delete the saved version and draw again.

Tip: The sketch doesn't need to be artistic. A simple diagram with arrows showing vehicle positions and movement is enough. This helps the claims team understand what happened at a glance.

Property damages

Sometimes an accident also damages things like fences, traffic signs, lampposts, or buildings.

1. Describe any property damage in the text field: what was damaged and where.
2. Tap the camera icon to photograph the property damage, just like the vehicle photos. You can add multiple photos.
3. If there was no property damage, you can leave this section empty and proceed.