Merging Duplicate Reports

This guide explains how to combine two duplicate accident reports into a single record using the Merge feature.

When duplicates occur

Duplicates commonly appear when:

The driver submits a report from the mobile app, and
A manager independently enters a report for the same incident through the web app.

Instead of deleting one, you can merge both into a single, consolidated report that preserves the best data from each.

Go to the Accident Reports list.
Use the checkboxes to select exactly two reports.
The Merge button becomes active only when two reports are selected. Selecting fewer or more than two will keep the button disabled.
Click Merge to open the merge view.

The merge view displays both reports side by side:

Each field is shown with the value from Report A and the value from Report B.
For every field, choose which value to keep by clicking the corresponding option.
Where only one side has data, that side is preselected automatically.
Review every section (master data, opponents, witnesses, injured persons, photos, and sketches) to make sure the merged version is complete.

Once you confirm the merge:

The selected values are combined into a single merged report.
The merged report keeps its full history and is used for all further processing.
The duplicate report is removed from the active list (archived/soft-deleted) so it no longer clutters your workflow but remains available for audit purposes.

Merging is a one-time operation. Double-check your choices before confirming, as the source records can no longer be edited independently afterwards.

Merging Duplicate Reports

This guide explains how to combine two duplicate accident reports into a single record using the Merge feature.

Duplicates commonly appear when:

The driver submits a report from the mobile app, and
A manager independently enters a report for the same incident through the web app.

Instead of deleting one, you can merge both into a single, consolidated report that preserves the best data from each.

Go to the Accident Reports list.
Use the checkboxes to select exactly two reports.
The Merge button becomes active only when two reports are selected. Selecting fewer or more than two will keep the button disabled.
Click Merge to open the merge view.

The merge view displays both reports side by side:

Each field is shown with the value from Report A and the value from Report B.
For every field, choose which value to keep by clicking the corresponding option.
Where only one side has data, that side is preselected automatically.
Review every section (master data, opponents, witnesses, injured persons, photos, and sketches) to make sure the merged version is complete.

Once you confirm the merge:

The selected values are combined into a single merged report.
The merged report keeps its full history and is used for all further processing.
The duplicate report is removed from the active list (archived/soft-deleted) so it no longer clutters your workflow but remains available for audit purposes.

Merging is a one-time operation. Double-check your choices before confirming, as the source records can no longer be edited independently afterwards.

Merging Duplicate Reports